LEGAL
Terms & Privacy
These agreements govern use of the Platform. They are written to allocate risk clearly between the company, buyers, and makers. They are not a substitute for advice from your own counsel.
Terms of Service
Effective date: July 13, 2026
Document version: 2026-07-13
Operator: LeonardShopping L.L.C., a Texas limited liability company, doing business as Print3d Hive (Colorado trade name / DBA)
These Terms of Service (the "Terms") form a legally binding agreement between you ("you," "User") and LeonardShopping L.L.C. ("Company," "we," "us," "our"), operating the Print3d Hive website, applications, APIs, and related services (collectively, the "Platform" or "Service").
By creating an account, signing in, clicking “I agree,” checking an acceptance box, or otherwise using the Service, you accept these Terms and our Privacy Policy. If you do not agree, do not use the Service.
1. Parties, notices, and structure
1.1 Contracting entity. Your contract is solely with LeonardShopping L.L.C. (Texas). “Print3d Hive” is a trade name / DBA; it is not a separate legal entity.
1.2 Notices. Legal notices to the Company may be sent to the notice address or email we publish on the Platform’s About or legal pages (as updated from time to time). Notices to you may be sent to any email associated with your account, posted on the Platform, or delivered via in-product message.
1.3 No professional advice. The Platform is not a law firm, bank, insurer, escrow agent (except as expressly described for payment processing), product safety certifier, or professional engineering firm. Nothing on the Platform is legal, tax, medical, or safety advice.
2. Eligibility and accounts
2.1 Age. You must be at least 18 years old (or the age of majority where you live, if higher) to create an account or place orders.
2.2 Authority. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes that organization.
2.3 Account types. Accounts may be created via email/password, OAuth providers (e.g., Google, GitHub, X), or privacy-oriented key-only methods we offer. You are responsible for safeguarding credentials, recovery keys, and devices. We are not liable for loss arising from lost keys, compromised passwords, or unauthorized access to your account or devices.
2.4 Pseudonymity. The Platform may emphasize public handles rather than real names. Pseudonymity is not anonymity against lawful process, payment processors, OAuth providers, or security investigations. You remain responsible for your conduct under your true legal identity.
2.5 Accuracy. You agree to provide accurate information where required (including shipping details) and to update it.
2.6 One person, fair use. You will not create accounts to evade bans, manipulate rankings, or commit fraud.
2.7 Suspension. We may suspend, limit, or terminate access at any time for any reason or no reason, including suspected fraud, illegal activity, IP complaints, safety risks, or Terms violations, to the maximum extent permitted by law.
3. Nature of the Platform (marketplace intermediary)
3.1 What we provide. Print3d Hive is a marketplace and coordination layer for designs, makers (including solo makers and print farms / “presses”), discovery, ordering, and related tools. We help connect buyers and makers and may facilitate payments through third-party processors.
3.2 What we do not do (unless we expressly sell as principal). Except where we clearly list ourselves as the seller of a particular item:
- We are not the manufacturer, designer, or seller of third-party goods;
- We do not control makers’ machines, materials, workshops, or quality systems;
- We do not guarantee that any design is fit for any purpose;
- We do not guarantee delivery times, shipping outcomes, or meetup safety;
- We are not a party to the production contract between buyer and maker, except as a payment facilitator or as otherwise required by law or payment-network rules.
3.3 Independent makers. Makers and presses are independent third parties. Their offers, lead times, materials, shipping options, and policies are theirs. Disputes about quality, delay, damage, or fitness are primarily between buyer and maker.
3.4 No employment. Nothing creates an employment, partnership, joint venture, or agency relationship between the Company and users, except that payment processors may treat us as merchant of record for some transactions as disclosed at checkout.
4. Designs, files, licenses, and intellectual property
4.1 Your content. You retain ownership of content you upload (designs, images, text, files, comments, etc.) (“User Content”), subject to licenses below and third-party rights.
4.2 License to the Company. You grant the Company a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, display, distribute, modify for formatting, and otherwise use User Content as needed to operate, improve, promote, and secure the Service, and to comply with law.
4.3 Your warranties. You represent and warrant that: (a) you own or control all rights needed to upload and license User Content; (b) User Content does not infringe IP, privacy, publicity, or other rights; (c) User Content is not unlawful, defamatory, or fraudulent; (d) any open-source or other license you attach is accurate and authorized.
4.4 Third-party IP. Uploading or offering designs you do not have rights to is prohibited. We may remove content and terminate accounts upon notice of claimed infringement. Repeat infringers may be banned.
4.5 DMCA / IP complaints. Send copyright notices to the contact method designated on the Platform. We may follow a notice-and-takedown process similar to the U.S. DMCA where applicable.
4.6 Platform IP. The Service, trademarks (including Print3d Hive), software, branding, and documentation (excluding User Content) are owned by the Company or its licensors. No rights are granted except as expressly stated.
4.7 Feedback. Suggestions you provide may be used by us without obligation or compensation.
5. Prohibited items and conduct
You will not use the Service to:
5.1 Violate any law, regulation, export control, sanctions, or court order;
5.2 Upload or manufacture (via the Platform) illegal weapons, illegal drug paraphernalia (where prohibited), child sexual abuse material, malware, or other illegal objects or content;
5.3 Design or order items intended primarily for violent crime, terrorism, or serious bodily harm, or to circumvent safety laws;
5.4 Infringe intellectual property or misappropriate trade secrets;
5.5 Harass, dox, stalk, threaten, or defraud others;
5.6 Scrape, overload, reverse engineer (except where non-waivable law allows), or attack the Service;
5.7 Interfere with payments, chargeback fraudulently, or launder money;
5.8 Misrepresent affiliations, certifications, or safety ratings;
5.9 Use designs or printed parts in safety-critical contexts (medical implants, life support, aviation primary structure, automotive safety systems, firearms regulated components where prohibited, etc.) unless you independently obtain all required engineering validation, certifications, and legal clearances — and even then, the Company and non-participating makers disclaim all liability to the maximum extent permitted by law.
We may remove content, cancel orders, freeze payouts, and report activity to authorities when we believe it is appropriate or required.
6. Orders, fulfillment, shipping, and meetups
6.1 Offers. An order is generally an agreement for a specific maker to produce a selected design under stated options (material, quantity, etc.). Descriptions may contain errors; makers are responsible for their offer accuracy.
6.2 Production risk. 3D printing and fabrication involve variability (warp, dimensional tolerance, surface finish, material properties). You accept that physical goods may differ from renders or digital previews.
6.3 Shipping. Carriers are third parties. Title and risk of loss for shipped goods pass according to the shipping terms disclosed at checkout or, if silent, when the maker transfers the goods to the carrier, to the maximum extent permitted by law.
6.4 Local pickup / meetup / drop-off. If you choose in-person handoff, you assume all risks of travel, meeting strangers, property loss, and personal injury. The Company does not screen meetups, verify identities for in-person safety, or supervise exchanges. Meet at your own risk.
6.5 Cancellations and refunds. Refund eligibility depends on order status, maker policy, payment-processor rules, and applicable law. Chargebacks initiated in bad faith may result in account termination and collection of costs.
6.6 Taxes. You are responsible for taxes applicable to your transactions except where we are legally required to collect and remit.
7. Payments
7.1 Processors. Payments are typically processed by Stripe or other processors. Their terms apply in addition to ours. We do not store full card numbers on our servers when the processor hosts checkout fields.
7.2 Fees. Platform, payment, and maker fees may apply and will be disclosed or calculable before you pay where practicable.
7.3 Payouts. Maker payouts, holds, reserves, and offsets may be applied for fraud, disputes, refunds, or policy violations.
7.4 Currency and errors. We may correct obvious pricing errors and cancel affected orders with refund of amounts paid for the error.
7.5 Not a bank. We are not a bank or depository institution. Balances (if any) are not FDIC insured.
8. Disclaimers of warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL CONTENT, DESIGNS, FILES, GOODS, AND INFORMATION ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, OR UNINTERRUPTED/ERROR-FREE OPERATION.
WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT:
- Any design or print is safe, structural, food-safe, biocompatible, flame-retardant, or suitable for any use;
- Listings, reviews, or profiles are accurate or complete;
- The Service will be secure or free of harmful components;
- Defects will be corrected.
SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS; IN THOSE CASES, DISCLAIMERS APPLY TO THE FULLEST EXTENT PERMITTED.
9. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
9.1 No consequential damages. THE COMPANY AND ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS; LOST DATA; BUSINESS INTERRUPTION; PERSONAL INJURY; OR PROPERTY DAMAGE ARISING FROM THE SERVICE, USER CONTENT, OR THIRD-PARTY GOODS/SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.
9.2 Cap. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU PAID TO THE COMPANY (EXCLUDING AMOUNTS PAID THROUGH TO MAKERS/PROCESSORS) IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY; OR (B) ONE HUNDRED U.S. DOLLARS (US $100).
9.3 Allocation of risk. These limitations are a fundamental basis of the bargain and will apply even if any remedy fails of its essential purpose.
9.4 Non-waivable rights. Nothing excludes liability that cannot be excluded under applicable law (e.g., certain liability for fraud or willful misconduct by the Company).
9.5 Third-party claims. We are not liable for acts or omissions of makers, buyers, carriers, OAuth providers, payment processors, hosting providers, or other users.
10. Indemnification
You will defend, indemnify, and hold harmless the Company and its officers, directors, members, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your User Content; (b) your products, designs, or orders; (c) your breach of these Terms or law; (d) your infringement of third-party rights; (e) disputes between you and another user; (f) meetups or in-person handoffs you arrange; (g) taxes you owe; or (h) fraudulent or unauthorized use of your account.
11. Release of marketplace disputes
To the maximum extent permitted by law, you release the Company from claims, demands, and damages of every kind arising out of disputes with other users (including buyers, makers, and presses) or third-party services. If you are a California resident, you waive California Civil Code §1542 (and similar laws) to the extent applicable to this release.
12. Privacy
Our collection and use of personal information is described in the Privacy Policy (same document version family). By accepting these Terms, you also acknowledge the Privacy Policy.
13. Third-party services
The Service may integrate Google, GitHub, X, Apple, Stripe, mapping providers, hosting, analytics, and other services. Their terms and privacy policies govern your use of those services. We are not responsible for third-party outages, policy changes, or data practices beyond our contractual and legal obligations.
14. Modifications to the Service and Terms
We may change or discontinue features at any time. We may update these Terms by posting a new version and updating the document version/effective date. Material changes may require renewed acceptance (e.g., at next sign-in). Continued use after the effective date constitutes acceptance where permitted by law; where consent is required, we will seek it.
15. Termination
You may stop using the Service at any time. We may terminate or suspend access immediately. Provisions that by nature should survive (including IP licenses to the extent needed for archival copies, disclaimers, limitations, indemnity, dispute terms) survive termination.
16. Dispute resolution; arbitration; class waiver; governing law
Please read this section carefully. It affects your legal rights.
16.1 Governing law. These Terms and any dispute are governed by the laws of the State of Texas, excluding conflict-of-law rules, except where mandatory consumer protections of your residence cannot be waived.
16.2 Informal resolution. Before filing a claim, you agree to contact us and attempt informal resolution for 30 days.
16.3 Binding arbitration. Except for small-claims court matters and IP injunctive relief, any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by a recognized arbitration provider under its consumer or commercial rules, as applicable. The Federal Arbitration Act governs interpretation and enforcement of this arbitration agreement.
16.4 Class action waiver. YOU AND THE COMPANY AGREE TO BRING CLAIMS ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.
16.5 Jury trial waiver. To the extent a dispute proceeds in court rather than arbitration, you and the Company waive any right to a jury trial.
16.6 Venue. Subject to arbitration, exclusive venue for permitted court actions is the state or federal courts located in Texas, and you consent to personal jurisdiction there, except where prohibited.
16.7 Opt-out. You may opt out of arbitration within 30 days of first accepting these Terms by sending written notice including your account handle and a clear statement of opt-out to our legal notice channel. Opt-out does not affect other Terms.
16.8 Severability of this section. If the class waiver is found unenforceable as to a particular claim, that claim (and only that claim) may proceed in court; the remainder of this section still applies.
17. Export, sanctions, and government users
You represent you are not prohibited from using the Service under U.S. export or sanctions laws. Software and technical data may be subject to export controls.
18. Miscellaneous
18.1 Entire agreement. These Terms, the Privacy Policy, and any additional terms presented for a specific feature constitute the entire agreement regarding the Service and supersede prior understandings on that subject.
18.2 Severability. If any provision is unenforceable, it will be modified to the minimum extent necessary; the rest remains in effect.
18.3 No waiver. Failure to enforce a provision is not a waiver.
18.4 Assignment. You may not assign these Terms without our consent. We may assign to an affiliate or successor.
18.5 Force majeure. We are not liable for delays or failures due to events beyond reasonable control.
18.6 Headings. Headings are for convenience only.
18.7 Language. English controls if translations conflict.
18.8 Relationship to marketing copy. Marketing language is not a warranty. These Terms control if there is a conflict.
19. Contact
Questions about these Terms: use the contact channels on the Platform About page or the legal contact we designate.
BY USING THE SERVICE OR ACCEPTING THESE TERMS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THEM.
Questions? See the About page contact channels.